Lead Helpdesk at Hyatt

Hindustan Unilever is hiring a Lead Helpdesk at Hyatt to join our Beauty team in Ottawa. You'll collaborate with cross-functional partners to ship meaningful outcomes and grow with world-class mentors.

This role offers competitive pay, ownership, learning stipends and clear growth paths.

• Own quarterly KPIs
• Lead client conversations
• Drive process improvements
• Prepare reports and presentations

• 3-6 years in similar role
• Strong communication
• Numerical aptitude
• MS Office & CRM tools

• Health insurance for you & family
• Learning stipend
• Annual bonus
• Paid time off

• Written test
• Technical interview
• HR interview
• Document verification